Garanția legală de conformitate

Drepturile tale în UE

Garanția legală de conformitate

Conform legislației Uniunii Europene, ai dreptul la o garanție legală de cel puțin 2 ani pentru toate produsele cumpărate de la noi. Mai jos este notificarea armonizată a UE privind aceste drepturi.

Pentru a solicita repararea sau înlocuirea unui ceas neconform, scrie-ne la alexiecollection@gmail.com. Detalii despre procedură găsești în Politica de garanție. Garanția legală este independentă de dreptul de retragere de 14 zile.

Frequently asked questions

A Seiko Mod is a special watch hand-assembled from a prestigious Seiko automatic or hybrid movement, combined with high-quality aftermarket parts, usually made of 904L stainless steel.

Have you ever dreamed of acquiring your ideal timepiece?

The purpose of Seiko mods is to bring the designs of luxury watches to a wider audience without resorting to counterfeit products, and by always using the best materials, such as sapphire crystal or ceramic bezels.

Assembly: Takes 2-4 working days to put together your watch.
Quality Testing: After assembly, we spend another 1-3 days on testing and quality checks to ensure optimal performance.
Shipping: Your watch is then shipped, which typically requires 4-8 working days.

Overall, the entire process from start to finish spans 7-15 working days (Monday-Friday), ensuring each watch meets our high standards before it reaches you.

Regarding the cost, shipping is free in Romania, and for other countries, we charge based on distance. We have also included your country's import duties in the price, so you won’t incur any additional charges or fees during the delivery of your watch.

Please note that delivery times may vary depending on the destination country.

Yes you can change the strap size

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

You can choose/customize your bracelet, case, dial, hands, and even add your own logo or initials.

If you want a personalized watch, please contact us on WhatsApp to discuss your options with one of our watchmakers.

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Country/Region

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Garanția legală de conformitate

Garanția legală de conformitate

Frequently asked questions